Your Main Town Dentist

  Tried to order when the young lady in the drive thru would not listen to us, kept talking over us as we tried to order. When we asked her to... read more stop and let us talk she said we were being rude and she did not have to order for us. We left as that is unacceptable customer service. I hope management trains their employees to be kind and patient. We were not rude just asked her to stop talking so we could order.
The impatient attitude is not customer friendly and workers need to not rush people even when it is late at night.

  I got to sonic every now and then for either a blast or a slushie and typically it's ok service. Today I went and got two blasts (milkshake), one Oreo... read more cookie dough and one butterfinger. First off they didn't put any cookie dough in the Oreo cookie dough, and that's fine, I'm used to fast food places making mistakes like that. Secondly, for both shakes, they were just vanilla blasts with only a little bit of the Oreo or butterfinger out on top. This is extremely disappointing. I'm not expecting phenomenal customer service but please at least make the shakes as they are described. I didn't drive 20+ minutes and spend money to get a cup with soft serve ice cream... three the blasts away right after I got home.

  This Sonic is really just your average fast food place. We arrived at the drive thru the other night and our order was promptly taken. We ordered a cherry limeade,... read more a shake, and some fries. Service was friendly and quick. Fries were hot. Shake was great. Only problem was that the cherry limeade didn't taste quite right. Otherwise everything was great!

  I came here to eat and when my cousin tried to take my order, one lady kept saying she couldn't hear her and then it was silent and another girl... read more came on that we didn't know and she said she couldn't hear as well so my cousin yelled the order and the girl said SON'T YELL AT ME IM A DIFFERENT GIRL, OF YOUR GONNA YELL YOU CAN GO SOMEWHERE ELSE. They need to train these employees to have better manners. I get that you might have worked all day but that doesn't give you the right to be talking to people who help keep your business going. If you can't have a good attitude then maybe this work place isn't for you. Another note they need to fix the mic or whatever so they are able to hear because I'm sure everyone has had a rude employee say THEY CANT HEAR THEM

  The last couple times I've gone and bought a slush, I've asked for extra nerd and got little to no nerds. Yet I've paid for them countless times. I am... read more very disappointed.

  Waited 25 min for food (they forgot about us) just to get the wrong stuff that wasn't even good

  This Sonic keeps reestablishing how low the bar can go for a fast food establishment. Their customer service is nonexistent at times and annoyingly tolerable at best. The last straw... read more for me was when I was in line at their drive thru which always seems super busy. The car in front of me had to wait a long time for the employee to even speak for the 1st time. He then ordered and drove forward. I waited to give my order for what seemed like 10 mins, a line of cars behind me, and now no cars in front of me. No one said anything through the speakers. I got fed up after a while longer and drove off. This location doesn't need a management overhaul, it needs to be shut down. This extremely low customer service has been going on for years. STAY AWAY! THIS LOCATION IS NOT WORTH IT!

  Overpriced, mediocre food. Garbage service. Ridiculously long wait. Mixups and forgotten items galore. You're better off eating your dollar bills than spending them here.

I live nearby so I've... read more come here a few dozen times over the years and I think I'm finally done. It's always the same problems: rude employees, messed up orders, forgotten condiments that they charged you EXTRA for, and an unreasonably long wait, even longer if you park (literally an hour long wait after paying once)... The parking section should be completely separate from the drive thru entrance but it's not, so people in the drive thru line block other cars from being able to get out.

I try to be understanding, and a hiccup or two once in a while would be fine, but it's almost every time I come. Stay away.

  Weird choice for us to order for delivery but they don't totally jack their prices up on grub hub and the food traveled shockingly well!
We put some odd... read more requests in and they were spot on when they got here. I have driven by this location hundreds of times and never stopped (and may still never) but would order delivery again and expect it would all be good again.

  Tbh don't even bother stoping by at this place. It's my first time here and customer service is so horrible! Def need lots of improvement in training cashiers. Lady who... read more tried to help was just full of giggles, and having other conversations while trying to place an order. As a result, she kept saying "huh" , "what" and at that point I decided to leave. Rude service and lady who took our order has no manners. Y'all can find something better to eat with much better service. Save your time and go somewhere more enjoyable where you can be heard and place an order. Period. If the service isn't great most likely the food isn't that great.